TERMS
TERMS AND CONDITIONS
By making a booking with Happy Head Hypnotherapy following a FREE initial consultation you agree to abide by the terms and conditions as follows:-
1. Commitment, standards of behaviour and code of conduct
1.1. All potential clients will be undertake a FREE initial consultation and will be required to sign a consent form prior to trance taking place.
1.2. Sessions will only take place if Happy Head Hypnotherapy deems the therapy safe for the client to receive and that the client has actively chosen to receive hypnotherapy.
1.3. Hypnotherapy requires commitment and motivation to gain the best results. Part of the progress happens in the therapy room, and part is achieved through reflection or tasks at home. As a client you will commit to engage in this process. Unless prior agreement is made, it is expected that there will not be any contact outside of sessions (unless for rescheduling or cancellation). If contact is required it is requested to be made by email only.
1.4. Throughout your therapy Happy Head Hypnotherapy will commit to acting in your best interests, to treat you with respect; including respecting your privacy and confidentiality at all times.
1.5. You agree to attend sessions on time, and not under the influence of alcohol or recreational drugs, except those prescribed by your General Practitioner or any Doctor you are under the care of. Happy Head Hypnotherapy reserve the right to terminate sessions if you show any inappropriate behaviour and refuse any further sessions.
1.6. If you are running late or anticipate running late for your session, please leave a message (calls are not answered when working with a client), or send a text to 07817907314. Whilst every effort will be made to accommodate lost time, this is not always possible and therefore please understand that the session may have to finish at the originally scheduled finish time.
1.7. Happy Head Hypnotherapy is registered with the Association for Solution Focused Hypnotherapy (AfSFH) and abides by their code of ethics. Please see www.afsfh.com for further details.
2. Hypnotherapy sessions and fees
2.1. Each hypnotherapy session will last between 50 and 60 minutes. Details of current fees can be found on the page headed 'fees' at the top of this page. The therapist will not be able to see you for more than the hour due to scheduling and commitments to other clients.
2.2. A committed and motivated client is likely to achieve their realistic goals. A cure is not guaranteed, and it would not be ethical to make this claim. A guide to therapy duration and the number of sessions required will be provided at the initial consultation however this will be regularly reviewed during your therapy and any changes to this will be discussed with you. Therapy duration and number of sessions estimates are based on those provided to previous clients, however as all clients and conditions are unique these estimates are subject to change.
2.3. Session fees may be made in advance or at the end of a session. Payment methods accepted are cash and bank transfer. Bank details are available on request.
2.4. Invoices are issued on request. Invoices will be sent to clients who cancel sessions outside of the notice period (Please see point 3.1). Invoices must be paid within 7 days of the issue date.
3. Cancellation Policy
3.1. Our cancellation and rescheduling policy requires that at least 24 hours notice is given or the full session fee will be charged. An invoice will be issued to you via email. All invoices must be paid within 7 days.
3.2. If an emergency requires Happy Head Hypnotherapy to cancel your appointment, as much notice as possible will be given to you. If this notice is less than 24 hours and you have paid in advance a full refund will be issued to you.
3.3 Happy Head Hypnotherapy reserve the right to cancel an appointment without notice if the room or environment is unsuitable for the treatment to be provided.
3.4. Should Happy Head Hypnotherapy need to cancel any appointment they will commit to scheduling a new appointment at the earliest convenience of the therapist and the client.
3.5. If Happy Head Hypnotherapy need to contact you they will do this via your preferred method as indicated on your initial consultation form. If a message is to be left no mention of hypnotherapy will be made.
HAPPY HEAD HYPNOTHERAPY
4. Privacy and Confidentiality
4.1.
Your privacy is of the utmost importance to Happy Head Hypnotherapy. Any information that is collected from you as a potential client or client, including contact details is held in the strictest of confidence and will never be shared with external parties without your express permission with the following exceptions: 4.2, 4.3 and 4.4.
4.2.
Self-Harm: Happy Head Hypnotherapy may need to contact your GP if it appears that you are suicidal or intend to carry out serious self-harm.
4.3.
Abuse/Injury to another person: Happy Head Hypnotherapy is legally required to report any abuse/injury towards another to the appropriate authorities should you divulge any such information.
4.4.
In order to meet Continuous Professional Development (CPD) requirements, anonymous case histories are sometimes discussed with peer-support groups and supervisors. Please note that no personal details are ever shared.
5. Treatment of clients under the age of 18
5.1. A parent/ legal guardian or registered medical practitioner must give written consent for a client under the age of 18 before commencing treatment.
5.2. A parent or legal guardian may attend the initial consultation and subsequent hypnotherapy sessions if this is in the best interests of the client or if this reflects the clients wishes.
5.3. Happy Head Hypnotherapy are happy to see clients under the ages of 18 without a parent or legal guardian present as long as consent has been given.
Disclaimer
Please remember, information on this site isn’t intended to diagnose, treat, cure, or prevent any illness. Individual results may vary and there are no guarantees you will experience the same results as others featured on this site. We’ll work together to develop a plan which works best for you and your individual needs.
